1.1Learning outcomes1.2Key terms1.3First: protecting PII and the risk of identity theft1.4Second: phishing and smishing1.5Third: malware — viruses, spyware and ransomware1.6Fourth: how to detect a fraudulent message1.7Fifth: strong passwords1.8Sixth: multi-factor authentication (MFA)1.9Seventh: updates, antivirus and firewall1.10Eighth: digital citizenship — rights and responsibilities1.11Ninth: intellectual property and publication rules1.12Worked model items1.13Exam traps and key takeawaysWhat would you like to do next?